We ship all domestic and international orders through USPS from our Brooklyn, NY studio.
Domestic orders are shipped within 4 business days of receiving your order. You will be provided with a tracking number as soon as your order ships.
International orders: your order will be shipped within 1-2 weeks of ordering. Unless asked otherwise, we ship all international orders through First Class Package International with no tracking or insurance, delivery varies on the destination but is usually about 2-4 weeks. If you would like for your order to be sent through Priority Mail International (with insurance up to $400, tracking and delivery within 6-10 days), send us an email as soon as possible and we will send you a Paypal request for the additional fee (varies depending on weight). We always declare the full value on customs forms so that you can a full refund if your package gets damaged or lost. Please note that you may be asked by your local post office to pay customs or duty tax when receiving your order, because each country has different regulations we regretfully cannot give you an estimate of what that would be.
In the rare event of a lost or damaged package, we are unfortunately unable to provide assistance and advise you to contact your local post office immediately. Please keep in mind that international mail may be held up for up to 4 weeks at customs.
HOLIDAY SHIPPING DEADLINES: USA orders: December 18th /// Canada orders: December 14th /// Rest of the world: December 7th /// Orders placed after those dates might not get to you in time for Christmas. Contact us for rush shipping.
We are taking a little break after the holidays and will close the shop from December 24th to January 14th.
If your order is a gift, let us know and we can add a personalized note at no extra cost.
For all questions or comments, please email us through the contact form or at firstname.lastname@example.org